Servevast Logo
Servevast Logo
  • Mobile Menu Trigger
  • Home
  • Questions & Answers
  • Videos
  • Ask a Question
  • Search
  • Login
Close Menu

Questions & Answers

Our question and answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes.

Smeg Q&A

Smeg BBQ Smeg Cookers Smeg Dishwashers Smeg Electric Hobs Smeg Gas Hobs Smeg Laundry Smeg Ovens Smeg Refrigeration Smeg Sinks & Taps
Close Menu

Videos

We offer help and advice in the form of videos. All you need to do is browse through the different videos that we have recorded so you can visually see how to fit a certain part or gain more knowledge on a particular product.

Close Menu

Ask A Question

If you have searched through our question and answer section, and cannot find an answer to your question, then our support team are happy to help. Simply fill out a ticket and submit it to our team who will respond as soon as possible. You will be notified by e-mail as soon as they respond.

Close Menu

Search Questions & Answers

Search Videos

Close Menu

Login

Registered users can click here to login securely.

Close Menu
▼
Questions & Answers

Questions & Answers

Our question and answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes.

Smeg Q&A

Smeg BBQ Smeg Cookers Smeg Dishwashers Smeg Electric Hobs Smeg Gas Hobs Smeg Laundry Smeg Ovens Smeg Refrigeration Smeg Sinks & Taps
▼
Videos

Videos

We offer help and advice in the form of videos. All you need to do is browse through the different videos that we have recorded so you can visually see how to fit a certain part or gain more knowledge on a particular product.

▼
Ask A Question

Ask A Question

If you have searched through our question and answer section, and cannot find an answer to your question, then our support team are happy to help. Simply fill out a ticket and submit it to our team who will respond as soon as possible. You will be notified by e-mail as soon as they respond.

Your Questions

View your answered and outstanding questions.

▼
Search

Search Questions & Answers

Search Videos

▼
Login

Login

Registered users can click here to login securely.

Welcome

The Servevast Support Portal provides web-based technical digital media for Smeg, Franke and Apell Appliances. We are the industries only live database support portal with access to hundreds of articles and downloads. Before using the portal we suggest you take time to read the information below to help you find what you require.

Questions & Answers

Our question & answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes. To ask a question, simply specify a model number and / or your question and press 'Search questions & answers'. For more accurate results try to keep your questions concise, i.e. "E2 Error". Including a model number in the model number field will help too. If you cannot find the answer you're looking for, try sending your question to our technical support team.

Videos

Our video portal contains helpful videos about SMEG & Franke appliances such as cleaning, general usage, replacing perishable components, tips and simple fixes. To search for a video, simply specify your question and press 'Search videos'. For more accurate results try to keep your questions concise, i.e. "E2 Error".

Recent Questions

Recent questions asked by our customers, answered by us.

Article Image fmi425 microwave user symbols
Go to article
Article Image removing the wok burner nozzle
Go to article
Article Image part number 694976657 control knob return request
Go to article
Article Image si4642d, si4642b, si4742d & si4642d demo mode info.
Go to article
Article Image my hood is dripping water while using my induction hob?
Go to article

Recent Videos

Recent videos, filmed and produced by us.

Article Image ecf01bluk how to change the heat setting

Smeg coffee maker ECF01BLUK how to change the Heat setting

Go to video
Article Image ecf01bluk factory reset

ECF01BLUK factory reset

Go to video
Article Image ecf01bluk descale

ECF01BLUK descale procedure

Go to video
Article Image tips for installing smeg dolce stil novo perfectly

A short video which shows installers how to get the perfect alignment when installing the new premium Dolce Stil Novo built-in collection from Smeg.

Go to video
Article Image moe34cx1 child lock

MOE34CX1 how to turn the child lock on/off

Go to video
  • Home
  • Questions & Answers
  • Videos
  • Ask A Question
Servevast Ltd
3 Chase House, Park Plaza, Cannock, Staffordshire, WS12 2DD

copyright © 2025
unauthorised reproduction and distribution prohibited