Cutlery basket broken
Q. The cutlery basket is broken/cut? Why is this happening?
A. This can be down to a sharp knife being placed in the basket, sharp end down. To prevent this, place the knives in the top basket.
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Our question and answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes.
We offer help and advice in the form of videos. All you need to do is browse through the different videos that we have recorded so you can visually see how to fit a certain part or gain more knowledge on a particular product.
If you have searched through our question and answer section, and cannot find an answer to your question, then our support team are happy to help. Simply fill out a ticket and submit it to our team who will respond as soon as possible. You will be notified by e-mail as soon as they respond.
View your answered and outstanding questions.
Registered users can click here to login securely.
Q. The cutlery basket is broken/cut? Why is this happening?
A. This can be down to a sharp knife being placed in the basket, sharp end down. To prevent this, place the knives in the top basket.
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