Large plates are becoming scratched
Q. The large plates are scratched on the rim. Why is this happening?
A. The plates are too big causing the top arm spray to hit them. The top basket must be raised allowing the large plates to the cleaned.
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Our question and answer portal contains all sorts of useful information about SMEG & Franke appliances such as cleaning, general usage, error codes, tips and simple fixes.
We offer help and advice in the form of videos. All you need to do is browse through the different videos that we have recorded so you can visually see how to fit a certain part or gain more knowledge on a particular product.
If you have searched through our question and answer section, and cannot find an answer to your question, then our support team are happy to help. Simply fill out a ticket and submit it to our team who will respond as soon as possible. You will be notified by e-mail as soon as they respond.
View your answered and outstanding questions.
Registered users can click here to login securely.
Q. The large plates are scratched on the rim. Why is this happening?
A. The plates are too big causing the top arm spray to hit them. The top basket must be raised allowing the large plates to the cleaned.
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